816 252 7868Independence

Picture of Certified Transmission shop located on 820 West 23rd St. in Independence Missouri Certified Transmission welcomes you to our website's page with information about our transmission shop in Independence located on 820 West 23rd St.. Our Independence location is managed by James Steinbrook . James and the rest of the staff & transmission technicians at this shop are dedicated to making sure every customer that brings their vehicle for transmission service gets "The Job Done Right...At The Right Price"!

820 West 23rd St.
Independence MO 64055
816 252 7868

Mon. - Fri. 7:30 AM to 6:00 PM
Closed Weekends
Email Manager

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The Independence Team

  • Certified Transmission Team Member
    James Steinbrook
    Store Manager

    James has been in the automotive industry for 8 years and strives for complete customer satisfaction. In James's free time he enjoys fishing, running, camping, wake boarding and working on project cars.

  • Certified Transmission Team Member
    Caleb Williams
    Service Adviser

    Caleb has been a automotive enthusiast for several years all starting by is project Camaro in high school. On his free time Caleb likes to play disc golf, attend sporting events and be in the company of his friends and family.

  • Certified Transmission Team Member
    Barry Bartlett
    Diagnostician

    Barry has over 45 years of automotive experience. He has done everything from managing, owning, and operating his own general repair facility to working in the transmission industry. He's a ASE Master tech. with L1 advanced level diagnostics, the highest level of certification available. Barry and his wife Janet have been married 42 years and are proud parents of 6 children and 26 grandchildren.

  • Certified Transmission Team Member
    Brian Kling
    Diagnostician

    Brian has been in the auto repair business for 30 years, and in the transmission business for 27 years. Brian attended transmission technical school, and frequently attends training seminars. Brain is A.T.S.G certified, and has special training in Snap-on Tools and computer diagnostics. On his free time Brian likes to ride motorcycles, play softball and attend sporting events.

  • Certified Transmission Team Member
    Joel Edwards
    Technician

    Joel has been with Certified Transmission for 17 years. On his free time Joel enjoys weight lifting, hunting, church activities and spending time with his wife and 3 children. 

Certified Transmission Team Member
James Steinbrook

Store Manager
Certified Transmission Team Member
Caleb Williams

Service Adviser
Certified Transmission Team Member
Barry Bartlett

Diagnostician
Certified Transmission Team Member
Brian Kling

Diagnostician
Certified Transmission Team Member
Joel Edwards

Technician
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3rd-Party Reviews & Reputation

Certified Transmission values the reputation we have earned as being one of the best transmission repair shops in the entire Independence area. This is why we take great pride in sharing links to various 3rd Party Websites to assist our customers in making the most informed decision possible when determining which is the best transmission shop in Independence for their vehicles.

Customer Reviews

Certified Transmission realizes we need to earn the trust and reputation of our customers in the greater Independence area who rely on our expertise for their transmission repair and service needs. That is why we welcome any and all comments about our services as customer feedback is the best way we can be sure that our team of transmission specialists are getting
"The Job Done Right...At The Right Price".

"I was a little apprehensive when I found out that my van had transmission problems, but the cost was a lot less than I feared."
Carol Barnes - Independence Missouri

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I was a little apprehensive when I found out that my van had transmission problems, but the cost was a lot less than I feared. Thank you Certified Transmission for your fast & professional service.

Carol Barnes - Independence Missouri
4/6/2017
5 / 5 Stars
"I had such high hopes for a good repair shop after reading all the reviews. However, I will not be taking my business to this shop."
Linda Goldman - Independence Missouri

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I had such high hopes for a good repair shop after reading all the reviews. However, I will not be taking my business to this shop. My husband broke down this morning on the highway and had to have his truck towed. We remembered seeing Certified Transmission and how they were always busy so must be good and so we told the driver to take it to the shop on 23rd. My husband walked in and there was a service tech behind the counter and a lady on her cell phone. After waiting a moment and seeing that no interaction between the two was happening my husband asked where he should have the tow driver drop the truck. The service tech told my husband in a rude tone that he was with a customer and would need to wait his turn as he continued to shuffle papers. So my husband looked around the lobby and waited for several minutes. The service tech then told him "hey man, your boy needs to move cause I have a customer that needs out" My husband told him that is what he had tried to ask was where to park the truck. Now the tech wanted to yell at him about moving and still did not offer where he could park the truck. My husband offered a few choice words to the tech after he felt like he had been disrespected when all he wanted to know was where he could park the truck to be out of the way and wait to talk to someone about repairs. Now I do not know if the tech was having a bad day or what but I work in the service field and I know that no matter how frustrated you are you don't take it out on customers and when someone walks in to your business you greet them and acknowledge them and let them know you will be with them in a moment. I would also think that in this type of business you know people are frustrated because of repair issues and to take time to reassure them that their business is important would be a top priority. And when he needed the truck moved he should have advised my husband where he could park the vehicle. I understand it is hot out and people are busy but there was no reason for this service tech to be as rude. Poor customer service.

Linda Goldman - Independence Missouri
8/4/2016
1 / 5 Stars
"Certified thoroughly looked at my transmission and did several minor things. It runs perfect and I do not need a new one!"
Trey Sederwall - Independence Missouri

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Took my 94 Ford Ranger to certified and they fixed it for close to nothing. I had previously had a former transmission shop employee drive my truck and he said the trans would have to be rebuilt or I'd have to get a new one. Certified thoroughly looked at my transmission and did several minor things. It runs perfect and I do not need a new one! Service was excellent from Don and Tony to Cindy and the mechanic Barry! Would recommend them to anyone.

Trey Sederwall - Independence Missouri
6/12/2015
5 / 5 Stars
"I am in love with this shop and I will tell everyone that I know how good this place is."
Jackie Smith - Independence Missouri

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I was so relieved after taking my daughters car to Certified Transmission. I was sure it was going to cost hundreds if not a couple thousand to fix her car, and now is not a good time for that, graduation, if ever a time would be. They only fixed what was needed and it cost $116.49. I am in love with this shop and I will tell everyone that I know how good this place is. And the car is running great.

Jackie Smith - Independence Missouri
5/6/2015
5 / 5 Stars
"They waived my quote fee when they found out my trans blew right after I bought the car. They have heart!"
Aaron Stilwell - Independence Missouri

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The people at this shop are so nice and gave a good quote in comparison to other shops, Very good customer service. They waived my quote fee when they found out my trans blew right after I bought the car. They have heart!

Aaron Stilwell - Independence Missouri
5/1/2015
4 / 5 Stars
"he final cost was less than their original estimate. I highly recommend the Independence Certified Transmission!"
Constance P. - Independence Missouri

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Employees were very friendly and knowledgeable. They did not take long to service my car. The final cost was less than their original estimate. I highly recommend the Independence Certified Transmission!

Constance P. - Independence Missouri
1/22/2014
5 / 5 Stars
"Cindy and Donnie in the office were most pleasant and helpful taking care of my concerns, it was a fun place to wait while the work was being done. I would HIGHLY recommend Certified to anybody looking for honest and experienced service."
Patty Waddle - Independence Missouri

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I have a 1999 Dodge Grand Caravan that is VERY difficult to read the transmission fluid level. Had some unfortunate experiences in the past with other places when checking these levels and they have either over filled, or took too much fluid out. I was concerned that there must be a serious problem with my transmission...HOWEVER, I was pleasantly surprised when I encountered the knowledgeable service tech Barry at Certified that was able to adjust the level so I was no longer experiencing my transmission slipping. I brought my van back the next day and had routine service maintenance done and it is running better than ever...Thanks for the honest customer care and service...Also, Cindy and Donnie in the office were most pleasant and helpful taking care of my concerns, it was a fun place to wait while the work was being done. I would HIGHLY recommend Certified to anybody looking for honest and experienced service.

Patty Waddle - Independence Missouri
1/10/2014
5 / 5 Stars
"Talk about finding a needle in a haystack, excellent service, excellent price and timely also. Thanks again."
Jeff Jarrod - Kansas City MO

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I want to thank Bob and his crew for a job well done. I thought I had a transmission problem but it turned out to be a an electrical issue. Talk about finding a needle in a haystack, excellent service, excellent price and timely also. Thanks again.

Jeff Jarrod - Kansas City MO
9/26/2012
5 / 5 Stars
"Certified Transmission is always so professional and I highly recommend your service. Thanks again."
Bill Little - Pittsburg MO

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Thanks for getting us back on the roads of Independence so quickly and for towing us in for free. The car shifts like a new one. Certified Transmission is always so professional and I highly recommend your service. Thanks again.

Bill Little - Pittsburg MO
5/4/2013
5 / 5 Stars
"We got home without any further problems. Your honesty is much appreciated!"
Craig Panely - Independence MO

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Thank you again for the excellent transmission repair service last night at your transmission shop in Independence. We got home without any further problems. Your honesty is much appreciated!

Craig Panely - Independence MO
6/23/2013
4 / 5 Stars
"We are glad there are still honest people in the world. Certified Transmission was excellent."
Warren Hardings - Independence MO

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I took my Dodge Ram D 350 to your Independence transmission repair shop and got the BEST customer service I have ever had. The transmission repair specialists were very helpful and my truck performs better then it ever did before. My husband says "It shifts like a million bucks"; he is very thrilled. We were very pleased with the honesty we were given by the team at Certified Transmission in Independence. They fixed the transmission for $86.00 while another national company stated it needed a $1,250 for a complete rebuilt transmission. We are glad there are still honest people in the world. Certified Transmission was excellent. Thank you.

Warren Hardings - Independence MO
1/19/2013
5 / 5 Stars
Rated 4.5 / 5 (11 Customer Reviews)