Customer Reviews of Certied Remanufactured Transmissions

Customers' Reviews & Shops' Reputation

Certified Transmission welcomes you to our website's page dedicated to sharing testimonials from satisfied customers that have had a repair or service done at one of our 6 Kansas City area transmission shops. Certified Transmission is also happy to provide references to 3rd party websites, each of which providing additional customer reviews supporting why our 6 Kansas City area shops are regarded as the best place for quality transmission service & repair.

3rd-Party Reviews & Reputation

Certified Transmission values the reputation we have earned as being one of the best transmission repair shops in the entire Omaha Nebraska area. This is why we take great pride in sharing links to various 3rd Party Websites to assist in helping you make the most informed decision when choosing the best transmission shop in Omaha.

INDEX

Customer Reviews

Certified Transmission knows how important the trust and reputation we have with each and every customer of ours. We invite you to read the various reviews of our transmission shops in Omaha to give you the important peace of mind knowing that with each and every visit to one of our locations you can expect to get "The Job Done Right...At The Right Price".

Overland Park (8 Reviews)

Customer Voicemail Reviews

Certified Transmission invites you to listen in on voicemail messages our valued customers have shared about the team at our Overland Park location. If you would like to share your own review of the Overland Park team please call 913 312 1343 - day or night - to share your comments. Good or bad we want to hear them.

Richard S. - Accord & Freestyle

Janet F.

Art P. - Overland Park

Customer Written Reviews

Certified Transmission is happy to share reviews submitted about our team at the Overland Park location

"Certified Transmission offers the best transmission repair in Overland Park Kansas."
Erik Knight - Overland Park KS

Full Review  

To all the employees of the Certified Transmission shop in Omaha at 75th & I-35, thank you for replacing the transmission in our family's van. (We are a Burmese family supported by our church) We are enjoying our van very much and can not imagine being without it. Certified Transmission offers the best transmission repair in Overland Park Kansas.
Erik Knight - Overland Park KS


"Because of the communication between us, we feel we received exceptional service. Scott even let me steal a pen from him. This is a business I would recommend over and over."
Jenelle Dozier - Shawnee Kansas

Full Review  

Our Jeep needed a new transmission. Our regular mechanic referred us to Certified Transmission. The staff were friendly and kept in contact with us while our car was being serviced. Because of the communication between us, we feel we received exceptional service. Scott even let me steal a pen from him. This is a business I would recommend over and over.
Jenelle Dozier - Shawnee Kansas


"The crew at Certified did a great job on my Chevy, the replacement transmission is better than the original."
Joe Dix - Kansas City Kansas

Full Review  

The crew at Certified did a great job on my Chevy, the replacement transmission is better than the original. I was told up front what my cost would be, no hidden surprises Andrew was vary professional and answered all my questions with confidence. I would Definitely use them again.
Joe Dix - Kansas City Kansas


"Certified Transmission saved my butt. For $195 they solved one of my biggest problems. Jeep runs like a dream. I have been in an immensely better mood ever since."
Tyler Smith - Leawood Kansas

Full Review  

For the last three years I have been driving a 1996 Jeep Grand Cherokee. The transmission has always operated poorly and would not shift past third gear. This, as you can imagine, has made my daily drives very difficult. I had taken my jeep to two mechanics, and another transmission shop and was informed each time that I need to purchase an entire new transmission. I'm not exactly rolling in money so it was pretty daunting. The quotes were all sitting around 2,500 bucks. Finally I took my Jeep into Certified Transmission on Frontage Road after hearing a radio commercial that they would take her out for a drive and give the system a look over and they would do it for free. After looking it over they told me that they needed two more hours, that I would have to pay for and they would get to the bottom of the problem. I said alright. Then the next day they called and said that not only had they identified the problem, they had been able to fix it, and it would not cost me a dime over the agreed upon two hour charge. Certified Transmission saved my butt. For $195 they solved one of my biggest problems. Jeep runs like a dream. I have been in an immensely better mood ever since. They also have great key chains at the front desk. If I ever have another transmission problem, I know where I'm going. Thanks Certified Transmission on Frontage Road. You guys are great Americans.
Tyler Smith - Leawood Kansas


"Also the loaner car, a 1999 Ford Taurus was a well maintained vehicle."
Lloyd Renner - Overland Park Kansas

Full Review  

Very pleased with the professional attitude that this location has. Thanks and I will be back in 2 weeks so you can double check all work that was done. Also the loaner car, a 1999 Ford Taurus was a well maintained vehicle.
Lloyd Renner - Overland Park Kansas


"I wanted to stop and take time to let you know how impressed I was when I had my Tacoma pickup in your shop in Kansas."
Randy Whitehead - Lenexa Kansas

Full Review  

I wanted to stop and take time to let you know how impressed I was when I had my Tacoma pickup in your shop in Kansas. I had taken it to another company and they quickly informed me that I needed a new transmission to fix my problem I was having at a cost of aprox. $5000. My wife had seen your add on TV and liked the idea of a father / daughter business, having just sold a family owned business. I was very impressed as soon as I walked in and the area was clean and the customer service person was very professional and seemed to care about the issue I was having. Early the next morning I received a call saying that If I would allow them a couple more hours Jerry your transmission specialist would like to do some research on the vehicle. I received a call about two hours later saying that I did not need a new transmission and that with what Jerry and found on the Toyota web sight, he recommended I take it to Toyota and have them upgrade the software that works with the transmission and drivetrain. My charge was about $200 for a full service and to pull and replace the pan. Toyota was a little surprised that I had received the information so correctly from another competitor. Without this information, I feel I would have been told again that the issue was major. One day later they called to tell me my truck was ready and there would not be a charge. Please let your staff know that I was very thankful and will recommend you to whoever I hear has issues with their car or truck. I will also use you for the trucks and cars that I use in my company.
Randy Whitehead - Lenexa Kansas


"Certified Transmission took really good care of us from start to finish. Got our car towed, diagnosed and repaired in 2 days!"
Lowell Hurt - Leavenworth Kansas

Full Review  

Certified Transmission took really good care of us from start to finish. Got our car towed, diagnosed and repaired in 2 days! Plus 6 months financing with no interest! Thank you Andrew for working so diligently on our behalf!!
Lowell Hurt - Leavenworth Kansas


"Yes folks there are still honest people with integrity in the world and some of them work for certified transmission."
Vincent Servello - Roeland Park Kansas

Full Review  

Yes folks there are still honest people with integrity in the world and some of them work for certified transmission. I called CT thinking an elderly lady had a bad transmission, they picked up the car and a day later called and said it was not transmission. this was a perfect chance for them to take advantage and make more money but they did not. you guys deserve notice.
Vincent Servello - Roeland Park Kansas


Olathe (13 Reviews)

Customer Voicemail Reviews

Certified Transmission invites you to listen in on voicemail messages our valued customers have shared about the team at our Olathe location. If you would like to share your own review of the Olathe team please call 913 312 1343 - day or night - to share your comments. Good or bad we want to hear them.

Tarin P. - 1997 GMC Jimmy

Joe S.

Customer Written Reviews

Certified Transmission is happy to share reviews submitted about our team at the Olathe location

"When I do have a transmission problem, or anyone I know has one, guess where I will go, Certified Transmission."
Marshall Wuchter - Olathe KS

Full Review  

I wanted to tell you about my recent experience at Certified Transmission. I was having trouble with my Ford Explorer and someone driving with me thought it might be my transmission. I went the Certified Transmission shop in Olathe where I left my car there for the whole day. Jeff, the manager, called me later that day to tell me they went through my whole transmission, test drove it twice, and could find nothing wrong with it. They then performed another test on my tires and told me that is where the problem was. Something in my transfer case was kicking on and off because of that tire problem. They could have told me anything and I would have believed them. It would have been easy for them to adjust my tires and told me that it was a transmission problem. But they chose to take the high road and do the right thing. When I do have a transmission problem, or anyone I know has one, guess where I will go, Certified Transmission. I thought you would like to know.
Marshall Wuchter - Olathe KS


"You guys are the best! Our 2002 Explorer is running absolutely flawless after the transmission flush, filter and fluid replacement you performed on our Ford Escape."
Greg Harris - Olathe KS

Full Review  

You guys are the best! Our 2002 Explorer is running absolutely flawless after the transmission flush, filter and fluid replacement you performed on our Ford Escape. The way the transmission was behaving before we brought it to you...I really thought this was going to be an expensive venture. $188 later and the truck is driving like new again! Awesome shop, great staff...what more could a customer ask for? I have shared my transmission service experience with everyone I know. Certified Transmission is the best!
Greg Harris - Olathe KS


"The courteous and excellent service continued although the transmission problem was determined to be low transmission fluid. The fluid was replaced and the children and I went on our way!"
Susan Wright - Lancaster NE

Full Review  

I was driving back home alone with two small grandchildren when my car began to shift funny. It was noisy and sometimes it would shift fast, other times slow. By chance, I stopped at the Certified Transmission Shop in Olathe. Jeff, the manager, was very courteous to us. Right away, he checked the fluid levels. The courteous and excellent service continued although the transmission problem was determined to be low transmission fluid. The fluid was replaced and the children and I went on our way!
Susan Wright - Lancaster NE


"Great service, they took the time to explain the problem with my car in a way I could understand and kept me informed during the repair process"
Dawn Hand - olathe Kansas

Full Review  

Great service, they took the time to explain the problem with my car in a way I could understand and kept me informed during the repair process
Dawn Hand - olathe Kansas


"Awesome! I am completely satisfied and feel comfortable to take my car out of the city limits and travel with it once again. "
Stu Lantz - Kansas City Kansas

Full Review  

I have only had my car back a couple of days, but thus far, I am totally satisfied with the work that Certified Transmission did on my car. Jeff Smith and the other Jeff were both knowledgeable and courteous. They also assisted with another issue with my car that I knew I needed to get taken care of. I had a broken sway bar and they shared with me that it would be best for me and the ones working on my car to get a broken sway bar taken care of while the transmission was being replaced. They didn't charge me any extra for labor, just for the part...since they were already working in that area. I appreciated that honesty. They also assisted me with the cost of the transmission with a wholesale price instead of retail. Awesome! I am completely satisfied and feel comfortable to take my car out of the city limits and travel with it once again.
Stu Lantz - Kansas City Kansas


"Jeff walked me through the entire process from the diagnosis and cost estimate to the courtesy recheck. I can't say enough about the great customer service."
Randall Hawkinson - Louisburg Kansas

Full Review  

I had a remanufactured transmission installed in July and it works great. Jeff walked me through the entire process from the diagnosis and cost estimate to the courtesy recheck. I can't say enough about the great customer service. I will definitely recommend Certified Transmission to family and friends in need of transmission service.
Randall Hawkinson - Louisburg Kansas


"They were professional, courteous, and very knowledgeable. I will be taking my cars there from now on for any transmission needs."
Dan Lensing - Overland Park Kansas

Full Review  

These guys did a great job! I needed my transmission serviced to ensure everything was running as it should be and they were the only place that would replace the actual transmission filter...and they did it for less than other places that do not even do that much. They were professional, courteous, and very knowledgeable. I will be taking my cars there from now on for any transmission needs.
Dan Lensing - Overland Park Kansas


"Certified Transmission has just gained a customer for life. Thank you again Jeff and the rest of your team in Olathe."
Nick Renner - Olathe Kansas

Full Review  

I am extremely satisfied with the service I got from Certified Transmission in Olathe. I had my Acura towed to there shop on a Sunday night fearing I needed serious transmission work done. By 10:30 Monday morning Jeff Luoma called me with the problem (broken front left axle) and said it could be fixed before the end of the day. By 5:00 Monday evening I was back driving my car good as new. I couldn't be happier with their work. Believe me, in my experience, this is the exception not the rule. Certified Transmission has just gained a customer for life. Thank you again Jeff and the rest of your team in Olathe. Much appreciated.
Nick Renner - Olathe Kansas


"Jeff even came in on a Saturday to lend us his oldie but goody Buick for free til car done 2 days later. We are very grateful for his classic and genuine service along with the repair guy!"
Gail P. - Overland Park Kansas

Full Review  

While it's never fun to have your car break down during a stressful time of life (Sr KU finals), Certified Transmission in Olathe added a bright spot. After towing vehicle to a local Ford dealer who quoted a week needed in shop and higher repair costs, we re-towed car to Jeff and got back on the road faster and cheaper. Jeff even came in on a Saturday to lend us his oldie but goody Buick for free til car done 2 days later. We are very grateful for his classic and genuine service along with the repair guy! The 3 yr/100,000 warranty really puts us at ease too.
Gail P. - Overland Park Kansas


"Price was more than reasonable. I will recommend to anyone and everyone!"
Patrick S. - Olathe Kansas

Full Review  

Excellent professionalism and customer service! My truck was in and out in one day and the work was fantastic! Personable and friendly and just an absolute joy to do business with. Price was more than reasonable. I will recommend to anyone and everyone!
Patrick S. - Olathe Kansas


"We give Jeff and Certified Transmission 5 stars across the board, and we will be a returning customer. Thank you Jeff and C.T. for an excellent customer experience, the best we've had in this area! "
Mark & Inga S. - Olathe Kansas

Full Review  

Certified Transmission correctly diagnosed the problem with our 2002 GMC Envoy, which turned out to be a bad solenoid and not the transmission. The repairs were done quickly, honestly, and at a very fair price. We worked with Jeff during the entire process and he was outstanding, kept us informed, and didn't try to sell us anything we didn't need. My wife loves her car, so it was good to hear Jeff say he's seen our model reach 300K miles. We give Jeff and Certified Transmission 5 stars across the board, and we will be a returning customer. Thank you Jeff and C.T. for an excellent customer experience, the best we've had in this area!
Mark & Inga S. - Olathe Kansas


"The job was completed in a timely manner and we felt blessed to have found someone who is customer service oriented. Thanks you both him and his crew."
John Armstrong - olathe Kansas

Full Review  

What a wonderful surprise to find Jeff Louma has become the manager for this location. He is someone who embodies the word Integrity. I've known Jeff for years and recently brought my wife's car to this facility. The job was completed in a timely manner and we felt blessed to have found someone who is customer service oriented. Thanks you both him and his crew.
John Armstrong - olathe Kansas


"Excellent customer service. Honest and friendly."
Gary Reece - Gardner Kansas

Full Review  

Excellent customer service. Honest and friendly. Will recommend to friends and family.
Gary Reece - Gardner Kansas


Gladstone (7 Reviews)

Customer Voicemail Reviews

Certified Transmission invites you to listen in on voicemail messages our valued customers have shared about the team at our Gladstone location. If you would like to share your own review of the Gladstone team please call 913 312 1343 - day or night - to share your comments. Good or bad we want to hear them.

Jenny R.

Morgan R. - Isuzu Trooper

Customer Written Reviews

Certified Transmission is happy to share reviews submitted about our team at the Gladstone location

"I hope I don't have to have another transmission replaced, but if I do I will continue to be a very happy repeat customer! "
Susan Hampton - Gladstone MO

Full Review  

I am a repeat customer of Certified Transmission and always appreciate your professionalism, exceptional automotive technicians and business ethics - Certified truly offers a superior product and customer service. I hope I don't have to have another transmission replaced, but if I do I will continue to be a very happy repeat customer!
Susan Hampton - Gladstone MO


"The vehicle shifts better than it ever did before. I am confident in the work that Certified has done, and the customer service is exceptional and honest."
Tina Jacobson - Kansas City MO

Full Review  

Having a transmission go out on a vehicle is an unpleasant and scary experience, but Greg was so pleasant and professional, walking me through the whole process and constantly updating me. The vehicle shifts better than it ever did before. I am confident in the work that Certified has done, and the customer service is exceptional and honest. I highly recommend their work for your transmission problems. Thank you Greg and Steve, and technicians at Certified in Gladstone.
Tina Jacobson - Kansas City MO


"Joshua is excellent at listening to your concerns, and knows customer service. "
Rhonda Sprang - Overland Park Kansas

Full Review  

Joshua is excellent at listening to your concerns, and knows customer service. Joshua is a valuable asset to the company, and I would recommend his shop to others. They fixed my car correctly and in a timely manner. Awesome job, and thanks to everyone there.
Rhonda Sprang - Overland Park Kansas


"I would recommend Certified to any one who is having transmission problems. Thank your polite employees for treating me like they cared."
Bob Robison - Gladstone Missouri

Full Review  

My truck was finished a lot faster then I expected. They done a good job and the truck seems to be shifting alright. I would recommend Certified to any one who is having transmission problems. Thank your polite employees for treating me like they cared.
Bob Robison - Gladstone Missouri


"I will recommend this company to anyone who needs a new transmission. The price was good, the service is excellent. Car runs great."
Janet Smith - Kansas City Missouri

Full Review  

I will recommend this company to anyone who needs a new transmission. The price was good, the service is excellent. Car runs great.
Janet Smith - Kansas City Missouri


"I highly recommend anyone experiencing transmission issues take their car to this shop. "
Greg Waddle - Atchison Kansas

Full Review  

I just wanted to say how very pleased I was with the service I received from Greg Harris at Certified Transmission in Gladstone. I took my 2007 Chevy Impala to get a 2nd opinion and quote after my dealer told me that I needed a new transmission. The answers and reasons given for my issue were much better explained and diagnosed at Certified Transmission. Not only did I feel more comfortable having them work on it for this reason alone, but their price was much better and the warranty was two years longer than the dealer. The warranty is 5yrs/100,000 miles and transferable! Greg made sure that my family had transportation for the time our car was in the shop. Which was a very big Blessing! I have had my car back for a little over a week and it is running great! The service I received was quality I felt like I was in the loop as other items that needed to be fixed were discovered. I highly recommend anyone experiencing transmission issues take their car to this shop.
Greg Waddle - Atchison Kansas


"Certified Transmission in Gladstone is the only place I will take my Jeep for any other transmission related services."
Kay Stefankiewicz - Platte City Missouri

Full Review  

Matt was great, he gave me the power back in my 1998 Jeep and it wasn't even a transmission problem. He couldn't find why it wasn't shifting into second properly but a test drive with me and my explanation that I recently had it in for a tune up led him to do more digging and found the throttle cable was not hooked up properly. A quick fix and my Jeep was back to its old self. He treated me like I was the only customer in the shop. He was extremely knowledgeable and helpful. Certified Transmission in Gladstone is the only place I will take my Jeep for any other transmission related services.
Kay Stefankiewicz - Platte City Missouri


Grandview (9 Reviews)

Customer Voicemail Reviews

Certified Transmission invites you to listen in on voicemail messages our valued customers have shared about the team at our Grandview location. If you would like to share your own review of the Grandview team please call 913 312 1343 - day or night - to share your comments. Good or bad we want to hear them.

Angela F. - 2000 Ford Explorer

Tyler C. - 2003 KIA Rio

Brian S.

Customer Written Reviews

Certified Transmission is happy to share reviews submitted about our team at the Grandview location

"I had no idea when I randomly selected your Grandview transmission repair shop from Yellow Pages that I would have such a wonderful transmission repair experience."
Mata Liptak - Grandview MO

Full Review  

Thank you so much for the great job you did when repairing my transmission. I was so excited to pick my car up and take it home. I had no idea when I randomly selected your Grandview transmission repair shop from Yellow Pages that I would have such a wonderful transmission repair experience. I feel that you really understood how important my vehicle was to me. I also appreciated the friendliness, professionalism, and cooperation that you afforded me on each visit. I will whole-heartedly recommend your transmission repair services to anyone in Grandview who is in the need of a new or rebuilt transmission. And, I will be sure to bring my car in for my 15-day check up to ensure it continues to perform as well as a 1986 MR2 can. Again Thanks to you and your team of transmission professionals.
Mata Liptak - Grandview MO


"Every auto mechanic I know in greater Kansas City recommends Certified Transmission!"
Steve Bucheri - Kansas City MO

Full Review  

Thanks to Bob and the crew at Certified Transmission in Grandview. My daughters car was in bad shape and I had vision of a new transmission or a total rebuild. I could have been told that I needed a rebuilt transmission and I would have bought one. Turned out that it was just a bad sensor and catalytic converter. I am sure I could have been sold a new catalytic converter and I would have bought that too. I was informed that federal law requires an 8 year and 80,000 mile warranty and I could get a new catalytic converter free at the dealer in Grandview. Thanks for you good and honest service and repairs. I have been to other transmission shops around Kansas City and found out that I was overcharged and the work they charged me for was not what they did. Every auto mechanic I know in greater Kansas City recommends Certified Transmission!
Steve Bucheri - Kansas City MO


"The estimates and actual cost were spot on and they didn't try to sell me things I didn't need or want. I highly recommend these guys if you need to have transmission work done."
Jason Kemper - Lees Summit Missouri

Full Review  

These guys were great. They helped me deal with the warranty company,and did a great job with the installation. All of the staff were very friendly and honest. The estimates and actual cost were spot on and they didn't try to sell me things I didn't need or want. I highly recommend these guys if you need to have transmission work done.
Jason Kemper - Lees Summit Missouri


"Thank you to your company and especially to Chuck for making us feel like we were friends or family, rather than customers."
Clyde Carter - Grandview Missouri

Full Review  

I am writing you to let you know how impressed I am with a young man by the name of Chuck Green at your location in Grandview. My uncle Clyde had an issue with his transmission in his Mercedes and although Chuck did all he could to keep us from having to have it replaced, it was inevitable. It was a long hard decision in the end however we knew it was the best one. We had many questions that Chuck was always willing to take the time to answer for us. He never once made my wife or I, or my Uncle feel as though we were bothering us. We finally made the decision to have it repaired however our funding fell through at the last minute and we were stuck without a way to pay for it. Chuck was quick to help us come up with a solution and offered a couple different options to finance the repairs. My Uncle Clyde was required to bring some documentation up from his bank in order to complete the financing options, however, since my wife and I were not in the Kansas City area we had no way to get my Uncle to his bank to get these documents. This is the most impressive part, Chuck went out of his to come pick my uncle up and take him to his bank, on to top of that there was a delay from the finance company, therefore my Uncle had to wait an additional day to pick his vehicle up. Chuck gave Clyde a ride home after work that day, In addition, took him by the Footwear store so he could pick up some new winter boots in the process. That is way beyond normal customer treatment in my opinion. The following day after the financing was finalized, Chuck delivered the vehicle to my Uncles house and helped him move a couple of vehicles around so he could park it where he needed too. In all my life I have never experienced customer service like this, I think Chuck is a great ambassador for your company and should be commended for his generosity to my 74 year old Uncle who is also a Wounded War Vet. Thank you to your company and especially to Chuck for making us feel like we were friends or family, rather than customers.
Clyde Carter - Grandview Missouri


"Certified Transmission is honest and trustworthy and won't try to sell you something you do not need."
Randall G - Lees Summit Missouri

Full Review  

My car would not shift out of first gear, so I thought I was going to have to buy a new transmission. They discovered it was just a throttle cable and got it replaced and me back on the road. Chuck was real good at keeping me informed throughout the process. Certified Transmission is honest and trustworthy and won't try to sell you something you do not need.
Randall G - Lees Summit Missouri


"Certified's service was kind, timely and the price was fair."
Yaisha Varga-Perez - Lees Summit Missouri

Full Review  

Another auto shop recommended Certified Transmissions. Certified's service was kind, timely and the price was fair. The new transmission worked well and I didn't have any issues. The personnel answered all my questions and concerns. I appreciated the service very much. I would be back if I needed to.
Yaisha Varga-Perez - Lees Summit Missouri


"I was not expecting this type of service at all I highly recommend that if you need work done to bring to them they do great at there craft I will recommend them to any one that could use work done I can't say enough good things"
Frank warburton - lee summit Missouri

Full Review  

So my name is Frank w. i was presented with a car not long ago and i was told it had a transmission problem. So i asked my mechanic who to bring it to he told me to bring it to jake at certified transmission in grandview although i live in lee summit and it was a further toe it would be worth it ,so i did, the service i received was remarkable Jack and Gary were exceptional with handling the diagnosis and very helpful with making the wright decision on financing once i had my end of things in order these gentlemen had my car back to me fast i was not expecting this type of service at all i highly recommend that if you need work done to bring to them they do great at there craft i will recommend them to any one that could use work done i can't say enough good things
Frank warburton - lee summit Missouri


"I definitely would refer Gary and the guys to anybody needing car care.....they will treat you right!"
Grandview Ragland - Grandview Missouri

Full Review  

I took my Fusion to Gary, Jack and the guys at Certified Transmission in Grandview and had a great experience with them. I was referred to them and when I took my car there, I was treated with respect and they took good care of my car. I definitely would refer Gary and the guys to anybody needing car care.....they will treat you right!
Grandview Ragland - Grandview Missouri


"Excellent attitudes from car service guys and customer service guys. Overall an exceptional experience."
Gus Rechiteen - Lees Summit Missouri

Full Review  

Gary and the guys were great to work with. Car transmission is running great so far. They helped get me around when in a pinch. Excellent attitudes from car service guys and customer service guys. Overall an exceptional experience.
Gus Rechiteen - Lees Summit Missouri


Independence (12 Reviews)

Customer Voicemail Reviews

Certified Transmission invites you to listen in on voicemail messages our valued customers have shared about the team at our Independence location. If you would like to share your own review of the Independence team please call 913 312 1343 - day or night - to share your comments. Good or bad we want to hear them.

Charles M. - Dodge Intrepid

Patricia T. - Ford

Jerry Y.

Brian M.

Karen B. - 2000 Ford Taurus

Jennifer D.

Customer Written Reviews

Certified Transmission is happy to share reviews submitted about our team at the Independence location

"We are glad there are still honest people in the world. Certified Transmission was excellent."
Warren Hardings - Independence MO

Full Review  

I took my Dodge Ram D 350 to your Independence transmission repair shop and got the BEST customer service I have ever had. The transmission repair specialists were very helpful and my truck performs better then it ever did before. My husband says "It shifts like a million bucks"; he is very thrilled. We were very pleased with the honesty we were given by the team at Certified Transmission in Independence. They fixed the transmission for $86.00 while another national company stated it needed a $1,250 for a complete rebuilt transmission. We are glad there are still honest people in the world. Certified Transmission was excellent. Thank you.
Warren Hardings - Independence MO


"We got home without any further problems. Your honesty is much appreciated!"
Craig Panely - Independence MO

Full Review  

Thank you again for the excellent transmission repair service last night at your transmission shop in Independence. We got home without any further problems. Your honesty is much appreciated!
Craig Panely - Independence MO


"Certified Transmission is always so professional and I highly recommend your service. Thanks again."
Bill Little - Pittsburg MO

Full Review  

Thanks for getting us back on the roads of Independence so quickly and for towing us in for free. The car shifts like a new one. Certified Transmission is always so professional and I highly recommend your service. Thanks again.
Bill Little - Pittsburg MO


"Talk about finding a needle in a haystack, excellent service, excellent price and timely also. Thanks again."
Jeff Jarrod - Kansas City MO

Full Review  

I want to thank Bob and his crew for a job well done. I thought I had a transmission problem but it turned out to be a an electrical issue. Talk about finding a needle in a haystack, excellent service, excellent price and timely also. Thanks again.
Jeff Jarrod - Kansas City MO


"Cindy and Donnie in the office were most pleasant and helpful taking care of my concerns, it was a fun place to wait while the work was being done. I would HIGHLY recommend Certified to anybody looking for honest and experienced service."
Patty Waddle - Independence Missouri

Full Review  

I have a 1999 Dodge Grand Caravan that is VERY difficult to read the transmission fluid level. Had some unfortunate experiences in the past with other places when checking these levels and they have either over filled, or took too much fluid out. I was concerned that there must be a serious problem with my transmission...HOWEVER, I was pleasantly surprised when I encountered the knowledgeable service tech Barry at Certified that was able to adjust the level so I was no longer experiencing my transmission slipping. I brought my van back the next day and had routine service maintenance done and it is running better than ever...Thanks for the honest customer care and service...Also, Cindy and Donnie in the office were most pleasant and helpful taking care of my concerns, it was a fun place to wait while the work was being done. I would HIGHLY recommend Certified to anybody looking for honest and experienced service.
Patty Waddle - Independence Missouri


"he final cost was less than their original estimate. I highly recommend the Independence Certified Transmission!"
Constance P. - Independence Missouri

Full Review  

Employees were very friendly and knowledgeable. They did not take long to service my car. The final cost was less than their original estimate. I highly recommend the Independence Certified Transmission!
Constance P. - Independence Missouri


"They waived my quote fee when they found out my trans blew right after I bought the car. They have heart!"
Aaron Stilwell - Independence Missouri

Full Review  

The people at this shop are so nice and gave a good quote in comparison to other shops, Very good customer service. They waived my quote fee when they found out my trans blew right after I bought the car. They have heart!
Aaron Stilwell - Independence Missouri


"I am in love with this shop and I will tell everyone that I know how good this place is."
Jackie Smith - Independence Missouri

Full Review  

I was so relieved after taking my daughters car to Certified Transmission. I was sure it was going to cost hundreds if not a couple thousand to fix her car, and now is not a good time for that, graduation, if ever a time would be. They only fixed what was needed and it cost $116.49. I am in love with this shop and I will tell everyone that I know how good this place is. And the car is running great.
Jackie Smith - Independence Missouri


"Certified thoroughly looked at my transmission and did several minor things. It runs perfect and I do not need a new one!"
Trey Sederwall - Independence Missouri

Full Review  

Took my 94 Ford Ranger to certified and they fixed it for close to nothing. I had previously had a former transmission shop employee drive my truck and he said the trans would have to be rebuilt or I'd have to get a new one. Certified thoroughly looked at my transmission and did several minor things. It runs perfect and I do not need a new one! Service was excellent from Don and Tony to Cindy and the mechanic Barry! Would recommend them to anyone.
Trey Sederwall - Independence Missouri


"I had such high hopes for a good repair shop after reading all the reviews. However, I will not be taking my business to this shop."
Linda Goldman - Independence Missouri

Full Review  

I had such high hopes for a good repair shop after reading all the reviews. However, I will not be taking my business to this shop. My husband broke down this morning on the highway and had to have his truck towed. We remembered seeing Certified Transmission and how they were always busy so must be good and so we told the driver to take it to the shop on 23rd. My husband walked in and there was a service tech behind the counter and a lady on her cell phone. After waiting a moment and seeing that no interaction between the two was happening my husband asked where he should have the tow driver drop the truck. The service tech told my husband in a rude tone that he was with a customer and would need to wait his turn as he continued to shuffle papers. So my husband looked around the lobby and waited for several minutes. The service tech then told him "hey man, your boy needs to move cause I have a customer that needs out" My husband told him that is what he had tried to ask was where to park the truck. Now the tech wanted to yell at him about moving and still did not offer where he could park the truck. My husband offered a few choice words to the tech after he felt like he had been disrespected when all he wanted to know was where he could park the truck to be out of the way and wait to talk to someone about repairs. Now I do not know if the tech was having a bad day or what but I work in the service field and I know that no matter how frustrated you are you don't take it out on customers and when someone walks in to your business you greet them and acknowledge them and let them know you will be with them in a moment. I would also think that in this type of business you know people are frustrated because of repair issues and to take time to reassure them that their business is important would be a top priority. And when he needed the truck moved he should have advised my husband where he could park the vehicle. I understand it is hot out and people are busy but there was no reason for this service tech to be as rude. Poor customer service.
Linda Goldman - Independence Missouri


"I was a little apprehensive when I found out that my van had transmission problems, but the cost was a lot less than I feared."
Carol Barnes - Independence Missouri

Full Review  

I was a little apprehensive when I found out that my van had transmission problems, but the cost was a lot less than I feared. Thank you Certified Transmission for your fast & professional service.
Carol Barnes - Independence Missouri


Liberty (15 Reviews)

Customer Voicemail Reviews

Certified Transmission invites you to listen in on voicemail messages our valued customers have shared about the team at our Liberty location. If you would like to share your own review of the Liberty team please call 913 312 1343 - day or night - to share your comments. Good or bad we want to hear them.

Curtis

Customer Written Reviews

Certified Transmission is happy to share reviews submitted about our team at the Liberty location

"My hat goes off to your transmission shop in Liberty."
Brenda Standish - Liberty MO

Full Review  

My hat goes off to your transmission shop in Liberty. Steve and his crew of transmission specialists were the best. I was treated with respect and they went out of their way to provide us with transportation while they were replacing my transmission. Keep up the good work guys! I will refer your transmission shop in Liberty to everyone I know with transmission problems!
Brenda Standish - Liberty MO


"Joe kept me up to date on how the repairs were going, and finished the job in a short amount of time."
Mark Northrup - Springfield NE

Full Review  

I just wanted to let the guys at Certified Transmission in Liberty know what a good job they did on my truck. Joe kept me up to date on how the repairs were going, and finished the job in a short amount of time. Thanks guys keep up the good work.
Mark Northrup - Springfield NE


"It is great to find real integrity and great mechanical service."
Bob Ingle - Excelsior Springs Missouri

Full Review  

It is great to find real integrity and great mechanical service. Thanks to Andrew, Anthony, Jeremy, & Randy for delivering both. I'll recommend Certified Transmission to anyone.
Bob Ingle - Excelsior Springs Missouri


"Anthony had the work completed in the time frame expected and made sure we brought the vehicle in for a follow up inspection to make sure there were no problems. Very impressive customer service!"
Sheldon Linhart - Excelsior Springs Missouri

Full Review  

I was very impressed with the quality of service, Anthony was quick to diagnose the problem and submit a quote on the work to be done. Although replacing a transmission is not a welcome expense, the price and warranty quoted was very fair. Anthony had the work completed in the time frame expected and made sure we brought the vehicle in for a follow up inspection to make sure there were no problems. Very impressive customer service!
Sheldon Linhart - Excelsior Springs Missouri


"I have ALL wonderful things to say. I was unsure of the whole process and he made I painless including having my truck towed in the same day I called."
Diana DeCourcy - pleasant valley Missouri

Full Review  

I recently had to have my 1994 truck serviced at certified transmission, from the first phone call with Bobby, the store manager to the time I picked up my vehicle I have ALL wonderful things to say. I was unsure of the whole process and he made I painless including having my truck towed in the same day I called. I have worked in the "car business" for 19 years and there are very few that I would recommend without question. this is one of them. A+ customer service, I was called a few days after I picked up my truck just to see if everything was ok.... Well done thank you.
Diana DeCourcy - pleasant valley Missouri


"A huge thanks to Jeremy and Kevin for turning the job in a day. WOW!"
James Ortery - Liberty Missouri

Full Review  

Thanks to Bobby for all your info on your Road Ripper 1000 that I had you put in my 2003 Avalanche. A huge thanks to Jeremy and Kevin for turning the job in a day. WOW! It's working perfectly so far, I'd recommend them to anyone needing the services they offer.
James Ortery - Liberty Missouri


"I cannot say enough about how well I was treated."
Arlie Arnold - Excelsior Springs Missouri

Full Review  

In December 2015 I purchased a used 2007 Ford Escape with 97k miles. I took it to a local Mom and Pop shop to have the transmission serviced. They noticed the LF axle leaking and recommended Certified. Pretty impressive when one shop recommends another. On December 2 I took it to Certified and they replaced the axle and seal. I was told to keep an eye on it and bring it back if it was still leaking. Sure enough, it still leaked and on December 9 I took it back. They replaced a seal at no charge. They told me I still needed to keep an eye on it because I needed a new axle and they would call when they had the part. So they called and on December 18 they replaced the seal and the axle at no charge. This time the problem seems to be fixed. I would like to express my gratitude and appreciation to your representative Bobby and technician Kevin for their diligence. They kept after the problem, honestly informed me about what was going on, and did not sign off on anything until they knew it was right. Best of all they honored the warranty -- they could of let me drive off without telling me anything. Instead they told me I still had a problem and kept after it until it was fixed. I cannot say enough about how well I was treated.
Arlie Arnold - Excelsior Springs Missouri


"Certified Transmission is a vendor that you can count on to provide a great product, clear communication and great service."
Ed Beltz - Oak Grove Missouri

Full Review  

Certified Transmission is a vendor that you can count on to provide a great product, clear communication and great service. I have purchased two (2) transmissions for different vehicles in the last couple of years. The first one was a carry out (I installed) for a Saturn SL2 which performs flawlessly. The second transmission was installed by Certified and it to performs perfectly (better than OEM). Bobby is very helpful and will make sure the customer is happy.
Ed Beltz - Oak Grove Missouri


"I would recommend this shop to anyone with transmission/ transfer case issues. I have to give kudos to Greg for giving me a ride to and from me home."
Joe Mace - Kansas City Missouri

Full Review  

I knew I had issues with me transmission or transfer case. Me mechanic, though recently retired, was 2.5 hours away when I talked to him about me problems and I told him I had to make an appointment with a local transmission shop. He asked if it were Certified Transmission in Liberty which it wasn't. He highly recommended I go to Certified Transmission. Not that he had done business with this branch but because of the technical bulletin's put out by the R&D department in Omaha. His last words was "I know how you feel about your truck, they will be your best resource because they will know a transmission better than just a local transmission shop." I called and made arrangements for the next day. Bobby was a great service adviser. He explained what me situation was. Though I didn't like what he had to say, it was what it was and this is where me mechanic said to go. After driving me truck for a few days I'm extremely happy with the results of me experience with this shop. I'm as skeptical as a person can get when dealing with a shop outside of me trusted mechanic. Everything was a smooth process and I didn't feel like they were trying to pressure me to do unnecessary work I would recommend this shop to anyone with transmission/ transfer case issues. I have to give kudos to Greg for giving me a ride to and from me home. That in itself was enough for me to go back because it wasn't like I lived just down the street. It was a wee bit far.
Joe Mace - Kansas City Missouri


"Pricing significantly better than dealer."
Christy Dienstbier - Overland Park Kansas

Full Review  

Great service. On time as promised. Clutch replacement to Audi A4. Not many places in city to choose from due to specialized tools. Pricing significantly better than dealer.
Christy Dienstbier - Overland Park Kansas


"The Certified staff certainly lived up to their slogan of "All For The Customer"."
Alan Cummings - Kansas City Missouri

Full Review  

The Certified staff certainly lived up to their slogan of "All For The Customer". Repairs to my vehicle were done quickly and professionally. I am very satisfied with the quality and timeliness of the work performed. I have strongly recommended Certified Transmission to family and friends. I will not hesitate to have any future transmission work done by the Certified Transmission staff.
Alan Cummings - Kansas City Missouri


"Everyone we have talked to there has been nothing but professional. Would recommend them to anyone. "
R. B. - Kearney Missouri

Full Review  

We have had nothing but good experiences with Certified Transmission in Liberty, MO. Everyone we have talked to there has been nothing but professional. Would recommend them to anyone.
R. B. - Kearney Missouri


"Nice friendly service and Bobby did good in keeping me posted on replacing my transmission."
dale fletcher - liberty Missouri

Full Review  

Nice friendly service and Bobby did good in keeping me posted on replacing my transmission.
dale fletcher - liberty Missouri


"They were upfront and honest about the pricing, and I feel did a wonderful job."
Nathan Newlin - Meadville Missouri

Full Review  

Our son was headed home from college for spring break and the check engine light came on. After we had the codes read it confirmed what we thought, the transmission was going out. I called Certified in Liberty and told them my situation and I really would like to have the truck done by the time my son went back to school. They told us to bring it down and they would see what they could do. All said and done they had the truck 2 days and replaced the transmission, updated the trucks computer, and replaced the seals in the transfer case. They were upfront and honest about the pricing, and I feel did a wonderful job.
Nathan Newlin - Meadville Missouri


Blue Springs (9 Reviews)

Customer Written Reviews

Certified Transmission is happy to share reviews submitted about our team at the Blue Springs location

"The turn around time for my transmission repair was great and the price more than fair. Again thanks for the great work!"
Brad Smith - Leavenworth KS

Full Review  

I would like to thank Scott and his staff, the new transmission in my truck is performing very well. My 2006 F-150 failed at 150,000 miles and my wife and I support 6 kids with it doing the majority of the work to save the 2007. The turn around time for my transmission repair was great and the price more than fair. Again thanks for the great work!
Brad Smith - Leavenworth KS


"I will definitely be using Certified Transmission for any transmission work our company needs done, in fact I am taking my wife's truck in ASAP. Thanks for the great work."
Tom Lunsford - Overland Park KS

Full Review  

I actually had a minor problem with the new transmission, Scott and his lead transmission technician took great care of us in getting the situation taken care of. Everything is performing perfectly and I will definitely be using Certified Transmission for any transmission work our company needs done, in fact I am taking my wife's truck in ASAP. Thanks for the great work.
Tom Lunsford - Overland Park KS


"I was glad that I trusted them with my car. It now works great, and they have given me great follow up. I will be bringing my car back to them for timely servicing."
Kevin Keith - Overland Park Kansas

Full Review  

Andrew and Scott were very helpful in helping me understand the seriousness of my cars' needs. They recommended a remanufactured transmission. While getting everything ready they gave to me a loaner vehicle. This was very helpful. After paying a reasonable price for the work, I was glad that I trusted them with my car. It now works great, and they have given me great follow up. I will be bringing my car back to them for timely servicing. I recommend doing business with Certified Transmission.
Kevin Keith - Overland Park Kansas


"I was very pleased with the friendly and professional service I received from the team under the leadership of manager Scott Thibaul!"
Carson Ross - Blue Springs Missouri

Full Review  

I recently had Certified Transmission replace the transmission in my classic 1999 Lincoln Continental at their transmission shop in Blue Springs. I was very pleased with the friendly and professional service I received from the team under the leadership of manager Scott Thibault!
Carson Ross - Blue Springs Missouri


"It's refreshing to see integrity in action there. May God bless you all there and your business!"
Preston Law II - Lees Summit Missouri

Full Review  

I am a courier that was going through town with an unsafe hood problem. It was after 5pm but Sean fixed my hood latch for free. He was honest and said I didn't need the replacement part I brought in. He was friendly courteous and professional. It's refreshing to see integrity in action there. May God bless you all there and your business!
Preston Law II - Lees Summit Missouri


"I would certainly recommend him and his team. Thanks Scott and Certified transmission!"
Dave Mudd - Napoleon Missouri

Full Review  

Our 2013 Mazda was having problems and the dealer told us it needed to have the transmission replaced (~$7500). We took it to Certified Transmission for a second opinion and quote. Scott was very helpful and honest at all stages. In the end, he said they felt the same symptoms, but as a starting point, he recommended changing the transmission fluid, adding an additive to the transmission fluid, and seeing if that would help. We did and, for now, it has fixed the issue. Even if it didn't, his honesty and willingness to take a less expensive approach was greatly appreciated and showed his commitment to the customer, not making the biggest sale. I would certainly recommend him and his team. Thanks Scott and Certified transmission!
Dave Mudd - Napoleon Missouri


"I really appreciate the effort that Scott and the service techs put into this when some might have just written the car off as not repairable. Thanks for a great job, guys."
Bill Harkins - Blue Springs Missouri

Full Review  

A deteriorated wiring harness caused the transmission in my car to malfunction. Unfortunately, as the car is more that 10 years old, no replacement part was available. The Certified techs searched for several days trying to find a part from a salvage yard but without success. They then proceeded to rebuild the wiring harness in the shop with new wiring and refurbish the connector ends. It took some time but the result is my car is running well again. I really appreciate the effort that Scott and the service techs put into this when some might have just written the car off as not repairable. Thanks for a great job, guys.
Bill Harkins - Blue Springs Missouri


"They were very friendly and very respectful when they were explaining things so we could understand why everything need fixed at once. Will definitely refer friends to them. Thanks for the great work."
Robert Bowen - Blue Springs Missouri

Full Review  

We had great experience. They gave us an estimate for what we thought was wrong but when they started the work and found more wrong with it they called and let us know before they fixed it so we didn't have a bigger bill than we had figured which was really nice. They were very friendly and very respectful when they were explaining things so we could understand why everything need fixed at once. Will definitely refer friends to them. Thanks for the great work.
Robert Bowen - Blue Springs Missouri


"Service was great! My truck drives better than ever! I will definitely be using Certified Transmission for all my vehicles."
Chris Bitter - Blue Springs Missouri

Full Review  

Service was great! My truck drives better than ever! I will definitely be using Certified Transmission for all my vehicles.
Chris Bitter - Blue Springs Missouri