Client Review
Dave Mudd — Napoleon MO

Certified Transmission is pleased to share the following client review from Dave Mudd of Napoleon. Certified Transmission loves getting such feedback as Dave shared as it assists with our goal of being the very best auto repair shop in the Kansas City area.

Client Review

Our 2013 Mazda was having problems and a transmission place in Lee's Summit told us it needed to have the transmission replaced for a cost of about $7,500. We took it to Certified Transmission in nearby Blue Springs for a second opinion and quote. Scott was very helpful and honest at all stages of the inspection. In the end, he said they felt the same symptoms, but as a starting point, he recommended changing the transmission fluid, adding an additive to the transmission fluid, and seeing if that would help. We did and, for now, it has fixed the problem with our transmission. Scott's honesty and willingness to take a less expensive approach were greatly appreciated and showed his commitment to the customer, not making the biggest sale. I would certainly recommend Scott and his team of transmission specialists at their shop in Blue Springs.

Our Reply

Thank you, Dave, for sharing your experience. We are pleased to hear that Scott provided honest and helpful service. Best regards, Certified Transmission Team.

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